This topic is covered in detail here.
You can pay online by credit or debit card or you can pay in cash. We require a deposit to confirm your booking. You can pay the balance due in advance or when you meet your guide in person on the day of your tour. Full payment is always required before your tour begins. Details of how to make a payment will be provided when you make a tour booking.
If you cancel by 48 hours before the time for which you booked a tour, your full payment will be refunded. For cancellation between 24 and 48 hours in advance, 50% will be refunded. For cancellation between 12 and 24 hours before, 25% will be refunded. If you cancel less than twelve hours before your tour or fail to show up at the scheduled time and place, no refund will be given. Also see What if it rains? below.
  • English-speaking guide
  • bicycle
  • entrance fees for traditional villages visited during the tour
  • basic insurance
  • helmet
  • drinks and light snacks
  • toilet paper
  • garbage bag
  • emergency supplies and equipment (first aid kit, emergency food and water, headlamp, etc)
  • mobile phone for emergency use only
  • bike repair kit and tools
  • running or walking shoes
  • clothing with pockets or a backpack to carry your personal items
  • enough cash to cover the tour fee (unless you prepaid online), any food, drink and souvenirs you'll buy and your optional hot spring entrance fees, if any. Visits to hot spring bathhouses at the end of tours are always optional, so bathhouse entrance fees are not included in tour fees and will need to be paid by you in cash if you choose to bathe.
  • your passport or Japan residence card
  • sun and weather protection, including sunscreen, lip sunscreen, sunglasses, a hat with a visor and clothing that fully covers your arms and legs
  • optionally, an extra set of clothing in a plastic bag, in case you get wet due to rain or sweat
  • optionally, a small towel to dry off with after a hot spring bath
  • optionally, a sweatband and/or a small cloth to wipe sweat from your face
We can provide e-bikes, road bikes and hybrid bikes (also known as cross bikes or city bikes). E-bikes require a small additional fee. Mountain bikes are not appropriate for the terrain where the tours take place.
Our guides are native English speakers. They speak and read some Japanese but aren't professional interpreters or translators. Some guides also speak a little Chinese and French.
There is no minimum or maximum group size.
Children can join a tour their adult relative joins. The tour fee applies to children who will ride a bike during a tour but not to infants or toddlers who will be carried on an adult's body.
Tours are automatically cancelled in advance at no penalty to you if rain or other weather hazards are forecast to occur at the time you've reserved. Some tours scheduled for the day after weather events will also be cancelled. In case of cancellation due to weather, we'll notify you and, unless you wish to reschedule, we'll arrange a full refund of fees you've paid.

We are not able to cancel or reschedule your tour or refund fees you've paid if it begins raining after your tour starts.
Basic insurance is included in the tour fee. You may also wish to get comprehensive travel insurance through World Nomads or another provider.
Fuji Five Lakes is not only a set of lakes but is also the region surrounding them in the rural foothills of Mount Fuji to the north of the mountain in Yamanashi Prefecture. It is included in a traditional list of the twenty-five most beautiful landscapes in Japan.

Its stunning shorelines, forests and mountain ranges are part of Fuji-Hakone-Izu National Park and are popular camping, hiking, snowsports and watersports destinations. The area is also known for its numerous hot spring baths, flower gardens and beautifully-preserved ancient Japanese farmhouses. Those interested in Japan bike tours can experience some of the best trips in the country at the Fuji Five Lakes.

The Lakes serve as a convenient base for people hiking to the summit of Mount Fuji. Most of the region is lush, remote, sparsely-populated countryside that offers far more enjoyable sightseeing than Mount Fuji's overcrowded trails.
The most convenient way to travel to the region is by bus. A bus that stops in front of Tokyo Train Station delivers you directly to the Kawaguchiko Train Station in the heart of the Fuji Five Lakes region. The bus trip takes two hours and is faster than taking trains.

Air travel isn't usually a convenient way to reach the region. The closest airport, in the city of Shizuoka, offers flights to only a handful of domestic and international locations and has no direct connections with most of Japan's largest cities. By public transportation, the airport is five hours from the Fuji Five Lakes region.
You can book lodging in Tokyo and make a day trip from there to the Fuji area. The bus ride is only two hours each way, so you can easily fit in a Fuji bike tour and return to your lodging in Tokyo on the same day. If you wish to stay overnight in the Fuji Five Lakes area, lodging near Lake Kawaguchiko is convenient for bike tours.
Our sister site Izu Hike offers guided biking and hiking trips on the nearby Izu Peninsula, which is part of the same national park as Mount Fuji and the Fuji Five Lakes. Izu is located in Shizuoka Prefecture just southeast of Mount Fuji and about 45 minutes southwest of Tokyo by train. It's known for its hot spring baths, striking seaside cliffs, beautiful beaches, mild climate, abundant flowers, extensive forests and mountain ranges.
We don't offer biking or hiking tours on Mount Fuji itself because excessive and poorly-managed tourism is causing environmental degradation severe enough to put the mountain's status as a UNESCO World Heritage Site in jeopardy. Although Mount Fuji is beautiful from a distance, up close it's a bleak tourist highway marred by overcrowding, litter and pollution. A growing chorus of experienced guides now say the summit of Mount Fuji is no longer a recommended hiking destination.