This topic is covered in detail here.
For all tours, we provide a support car and driver so if you get tired you can ride in the car. Your bike will also be transported by the car so you can resume biking when you wish.
You can pay online by credit or debit card or you can pay in cash. We require a deposit to confirm your booking. You can pay the balance due in advance or when you meet your guide in person on the day of your tour. Full payment is always required before your tour begins. Details of how to make a payment will be provided when you make a tour booking.
If you cancel by 48 hours before the time for which you booked a tour, your full payment will be refunded. For cancellation between 24 and 48 hours in advance, 50% will be refunded. For cancellation between 12 and 24 hours before, 25% will be refunded. If you cancel less than twelve hours before your tour or fail to show up at the scheduled time and place, no refund will be given. Also see What if it rains? below for cancellation policies related to inclement weather.
  • Support car (to ride in if you get tired and to carry your small valuables and heavy items)
  • English-speaking guide
  • bicycle
  • entrance fees for traditional villages visited during the tour
  • basic insurance
  • helmet
  • bottled water and light snacks
We only charge you the tour fees stated in the tour itinerary descriptions.
Your guides Aaron and Tamie will meet you at the main entrance of Kawaguchiko Train Station. Aaron is a tall man, and Tamie is a short woman. We'll be wearing white t-shirts that say "Fuji Bike Tour". The train station is small, so it should be easy to find each other. If you have trouble or will arrive very late, you can use a pay phone at the station, your mobile phone or your hotel's phone to call us at 090 7677 6497. If calling on an international line, call +81 90 7677 6497. The above details about how to meet us will be included in the booking confirmation we email you.
Your tour will be private unless we ask in advance if you would like to share your tour date with another party and you agree.
  • toilet paper
  • garbage bag
  • emergency supplies and equipment (first aid kit, emergency food and water, headlamp, etc)
  • mobile phone for emergency use only
  • bike repair kit and tools
  • running or walking shoes
  • a light rain jacket or poncho in case of rain
  • clothing with pockets or a backpack to carry your personal items
  • enough cash to cover the tour fee (unless you prepaid online) and any food, drink and souvenirs you'll buy
  • your passport or Japan residence card
  • sun protection, including sunscreen, lip sunscreen, sunglasses, a hat with a visor and clothing that fully covers your arms and legs
  • optionally, an extra set of clothing in a plastic bag, in case you get wet due to rain or sweat
  • optionally, a sweatband and/or a small cloth to wipe sweat from your face
We can provide e-bikes, road bikes and hybrid bikes (also known as cross bikes or city bikes). E-bikes require a small additional fee. Mountain bikes are not appropriate for the terrain where the tours take place.
We can provide bikes in a full range of sizes, including S, M, L and XL, that can accommodate riders of 150 cm (4'11") to 196 cm (6'5") in height. Our tour booking form offers you space to specify the bike sizes needed or the heights of the members of your group.
Our guides are native English speakers. They speak and read some Japanese but aren't professional interpreters or translators. Some guides also speak a little Chinese and French.
Yes. Please state your special dietary needs when you book a tour. We will do our best to provide light snacks that suit you.
There is no minimum or maximum group size.
Children can join a tour their adult relative joins. The tour fee applies to children who will ride a bike during a tour but not to infants or toddlers who will be carried on an adult's body.
Fuji Bike Tour staff will monitor the weather forecast as the day of your tour approaches. If sustained or heavy rain or other severe weather hazards are likely, they will inform you one to four days in advance that your tour is cancelled and give you the option to reschedule or receive a full refund of fees you've paid.

If, 24 to 48 hours before your tour, the chance of a small to moderate amount of rainfall is forecast to be 50% or greater, Fuji Bike Tour staff will inform you of the forecast and offer you the option to cancel anytime up to six hours before the scheduled start of your tour and to receive a full refund of fees you've paid. If you choose not to cancel or for any reason fail to cancel by six hours before the scheduled start of your tour and rainfall begins or continues after the scheduled start time, you will be offered the option to either proceed with your tour or to conclude it early and receive a prorated refund on fees you've paid, less 50% of the original fees as a service charge.

Rain is a possibility regardless of the forecast. If rainfall was not expected but nevertheless occurs at or after the scheduled start time of your tour, you will be offered the option to either accept the above prorated cancellation terms or proceed with your tour. On the day of your tour, please bring a light rain jacket or poncho in case of rain.
Basic insurance is included in the tour fee. You may also wish to get comprehensive travel insurance through World Nomads or another provider.
Fuji Five Lakes is not only a set of lakes but is also the region surrounding them in the rural foothills of Mount Fuji to the north of the mountain in Yamanashi Prefecture. It is included in a traditional list of the twenty-five most beautiful landscapes in Japan.

Its stunning shorelines, forests and mountain ranges are part of Fuji-Hakone-Izu National Park and are popular camping, hiking, snowsports and watersports destinations. The area is also known for its numerous hot spring baths, flower gardens and beautifully-preserved ancient Japanese farmhouses. Those interested in Japan bike tours can experience some of the best trips in the country at the Fuji Five Lakes.

The Lakes serve as a convenient base for people hiking to the summit of Mount Fuji. Most of the region is lush, remote, sparsely-populated countryside that offers far more enjoyable sightseeing than Mount Fuji's overcrowded trails.
The most convenient way to travel to the region is by bus. A bus that stops in front of Tokyo Train Station delivers you directly to the Kawaguchiko Train Station in the heart of the Fuji Five Lakes region. The bus trip takes two hours and is faster than taking trains.

Air travel isn't usually a convenient way to reach the region. The closest airport, in the city of Shizuoka, offers flights to only a handful of domestic and international locations and has no direct connections with most of Japan's largest cities. By public transportation, the airport is five hours from the Fuji Five Lakes region.
You can book lodging in Tokyo and make a day trip from there to the Fuji area. The bus ride is only two hours each way, so you can easily fit in a Fuji bike tour and return to your lodging in Tokyo on the same day. If you wish to stay overnight in the Fuji Five Lakes area, lodging near Lake Kawaguchiko is convenient for bike tours.
Our sister site Izu Hike offers guided biking and hiking trips on the nearby Izu Peninsula, which is part of the same national park as Mount Fuji and the Fuji Five Lakes. Izu is located in Shizuoka Prefecture just southeast of Mount Fuji and about 45 minutes southwest of Tokyo by train. It's known for its hot spring baths, striking seaside cliffs, beautiful beaches, mild climate, abundant flowers, extensive forests and mountain ranges.
We don't offer biking or hiking tours on Mount Fuji itself.